Wednesday, November 26, 2008

Economic Downturn Sparked a Battle for 3rd Place in Mobile Phone Market

Worldwide sales of mobile phones to end-users reached more than 309 million units in the third quarter of 2008, a 6 per cent increase compared to the third quarter of 2007, according to Gartner. Growth dipped back into single figures, representing less than half the 16 per cent growth rate of the same period in 2007.

"The global economic downturn has triggered a three-way battle between Sony Ericsson, Motorola and LG for the third position in the worldwide mobile phone market, which has seen Sony Ericsson emerge as the winner in the third quarter of 2008," said Carolina Milanesi, research director for mobile devices at Gartner, based in Egham, UK. "It has also affected sales in both mature and emerging markets during the quarter. Replacement sales in particular were affected, while first time users continued to see the value of acquiring a mobile phone."

Nokia sold 118 million phones in the third quarter of 2008. It was the first quarter of the year in which Nokia felt the negative effects of the current economic climate. Lower replacement sales in mature and emerging markets impacted Nokia's overall sales in the third quarter. Nokia suffered in what it called the "converged devices" segment. However, analysts said Nokia should be able to marginally improve its share in the fourth quarter of 2008 as its new devices come to market, and the holiday season helps to increase overall sales. Nokia remains best-positioned to deal with the current market conditions because of its economies of scale.

Samsung had a very strong third quarter as sales increased 26.3 per cent over the same period in 2007. It continued to take advantage of the popularity of its touch-screen devices - the Tocco and Omnia - as well as an enriched mid-tier device portfolio. Despite delivering a strong sell-in, the vendor was also able to burn inventory from the previous quarter. "Samsung is well positioned for the rest of 2008," said Ms Milanesi. "Although high-end products are under a lot of pressure, Samsung's advantage is that its products appear to offer better value for money than its competitors."

Worldwide Mobile Terminal Sales to End-Users in 3Q08 (Thousands of Units)

Company

3Q08 Sales

3Q08 Market Share (%)

3Q07 Sales

3Q07 Market Share (%)

Nokia

117,978.9

38.2

110,117.8

37.8

Samsung

52,891.6

17.1

41,876.0

14.4

Sony Ericsson

24,847.7

8.1

25,391.6

8.7

Motorola

24,633.4

8.0

37,865.2

13.0

LG

24,069

7.8

20,499.1

7.0

Others

64,111.6

20.8

55,332.5

19.1

Total

308,533.0

100.0

291,142.2

100.0

Note* This table includes iDEN shipments, but excludes ODM to OEM shipments. 
Source: Gartner (November 2008)

Sony Ericsson's rise to the third position during the third quarter of 2008 had more to do with the issues that Motorola and LG faced than Sony Ericsson's ability to turn around its business after a few difficult quarters. Sony Ericsson continued to suffer from the weakness in the high-end markets as well as the slowdown in replacement cycles in Europe. Despite an aggressive price strategy in Europe, the Middle East and Africa (EMEA), Sony Ericsson built some inventory in Asia/Pacific during the quarter, which left a much smaller gap between it and Motorola on sell-in numbers. There have been reports of component shortages for the Xperia X1, Sony Ericsson's long-waited Windows-Mobile-based touch-screen device, so sales are likely to be challenged again. In addition, new products such as the Walkman W705 add to an already crowded music portfolio and might not be enough to win more customers.

Motorola's worldwide share dropped further in the third quarter of 2008 as sales fell to 24.6 million units. With no inventory left to burn from previous quarters and a portfolio that remains very weak, Motorola slightly built inventory during the quarter. "The economic environment is particularly difficult for Motorola because its lack of compelling products and competitors' aggressive pricing called for price adjustments that it cannot afford if it wants to please investors by retaining margins," said Ms Milanesi. "We expect Motorola's issues to continue well into 2009, and are puzzled by recent product announcements like the Aura - a $2,000 device - that seem to totally ignore current market dynamics."

LG's portfolio remains well-positioned to take advantage of the seasonality in the fourth quarter of 2008 as its pricing is more suited to the current economic climate. LG was able to burn some inventory it built up in the second quarter of 2008, and sales to end users reached 24.1 million units. However, sales were negatively impacted by the loss of a key contract in India, where LG valued profitability over market share and walked away from a deal that offered a very low average selling price. Sales in Western Europe and North America made up for the weakness in emerging markets and limited the damage.

"All eyes were on Apple's performance during the quarter as it ramped up the roll-out of its 3G iPhone from six to 51 countries, despite building an inventory of just over 2 million units," said Ms Milanesi. "Apple was able to return in the top ten vendors ranking at No. 7, just under RIM. We expect that sell-in sales during the fourth quarter of 2008 will reflect this inventory level, especially given the current economic environment."

Regional Analysis

Sales of mobile handsets in Asia/Pacific increased despite economic pressure and weak consumer confidence, with sales of 116.7 million units in the third quarter of 2008, a 13.8 per cent increase year-on-year. However, replacement cycles increased from four to eight months, resulting in either a decline or almost flat sales in mature markets like Singapore, Hong Kong, Taiwan, Korea, and Australia where operators are moving away from subsidies and pushing for longer contract periods in an attempt to generate revenue. Sales in emerging markets like India and China rose due to strong sales to first-time buyers. "We expect the global economic decline and associated drop in disposable incomes to make sales in the region almost flat during the fourth quarter of 2008," said Anshul Gupta, principal research analyst for mobile terminals at Gartner, based in Mumbai, India.

Sales in Eastern Europe, the Middle East and Africa reached 57.8 million units in the third quarter of 2008, representing an increase of 13.1 per cent year-on-year. Several countries in Eastern Europe, including Russia, Hungary, Ukraine and Romania, were hit hard by the financial crisis toward the end of the quarter, but this did not translate into a large downturn in the devices market. "Emerging markets, especially in Africa, continued to display healthy growth," said Annette Zimmermann, senior research analyst for mobile devices at Gartner, based in Munich, Germany. "We expect the continued economic pressure to have a negative impact on handset sales in these regions in the fourth quarter of 2008, even though consumers will benefit from lower food and energy prices."

In Japan, sales to end users reached 9.4 million units in the third quarter of 2008, a decrease of 28 per cent year-on-year. This was exactly the same volume of sales reached in the second quarter of 2008. "Consumers showed little interest in upgrading their existing devices and when they did, they tended to purchase standard models rather than high-end ones with the latest functions," said Atsuro Sato, research analyst at Gartner, based in Tokyo, Japan.

Global economic uncertainties also affected sales of mobile handsets in Latin America during the third quarter of 2008, with volumes growing 5.5 per cent year-on-year. "3G promotions have contributed to subscriber growth, however equipment sales have been largely data cards instead of handsets. SIM-only sales have also increased significantly due to competition and regulation, such as Anatel in Brazil forcing operators to sell unlocked phones," said Tuong Nguyen, principal research analyst at Gartner, based in Arlington, Virginia, US.

The North American mobile handset market continued to grow. Sales to end users were 47 million units in the third quarter of 2008, a 4.5 per cent increase over the previous year. "Smartphones were a key driver of growth in the market, with models from Research In Motion's (RIM's) expanded portfolio and the 3G Apple iPhone proving especially popular," said Hughes De La Vergne, principal analyst for mobile terminals research at Gartner, based in Dallas, Texas, US.

The market in Western Europe reached 43.5 million units in the third quarter of 2008, but was below the 47.2 million units registered during the same quarter in 2007. Replacement sales slowed as consumers dealt with the higher cost of living and being locked into 18- or 24-month contracts. These longer replacement cycles had a negative effect on market performance and will continue to do so in the fourth quarter of 2008. "Holiday sales should help boost the market in the final quarter of the year, but there are some signs that will worry vendors," said Ms Milanesi. "In the UK, O2 and T-Mobile are offering consumers money off their tariff if they postpone upgrading their handsets until January 2009. This is an attempt to reduce subsidy costs and defer them to a new budget cycle, which is bad news for vendors and retailers."

Ms Milanesi concluded: "A combination of lower-than-forecast sales of devices in the third quarter of 2008, limited availability of key devices, and a general lack of compelling products leads us to believe that annual growth in the mobile device market will be about 8 per cent in 2008. It is too early to say how long the economic climate will impact the devices market, but we expect market conditions to remain challenging through at least the first half of 2009. We expect sales in 2009 to show a low single-digit growth contraction."

Posted to the site on 25th November 2008

Friday, October 3, 2008

China mobile phone user base tops 616 million in August 2008

Press release, September 30; Adam Hwang, DIGITIMES [Tuesday 30 September 2008]


There were 616.02 million subscribers of mobile communication services in China as of the end of August 2008, growing by 1.26% on month and 19.46% on year, according to statistics published by China's Ministry of Industry and Information Technology (MIIT, previously known as Ministry of Information Industry [MII]).


 

The number of subscribers at the end of August accounted for 45.6% of the country's population (user density).

Also at the end of August 2008 there were 354.07 million subscribers of fixed telecommunication networks in China, translating into a user density of 27%.


 

In August 2008, mobile phone subscribers in China sent 57.31 billion text messages, averaging 3.02 messages per subscription a day.

China: Internet-access user base, August 2008

Internet-access mode

Number of subscribers

Dial-up

15.28 million

Dedicated lines

69,373

Broadband

xDSL

63.34 million (Y/Y 33.09%)

Total

79.35 million (Y/Y 28.16%)

Source: MIIT, compiled by Digitimes, September 2008

Slower economic growth affect mid-range handset segment the most, says Nokia Taiwan

Daniel Shen, Taipei; Meiling Chen, DIGITIMES [Wednesday 1 October 2008]

The impact of a slowing global economy has been stronger on the mid-range handset segments, as compared with the high- and low-end segments, indicated Tsung-kai Cheng, manager of Nokia Taiwan's clients and market operations.

Low-end handsets are daily necessities and high-end handsets target consumers who are not buying handsets for necessity, and these two types of purchases are not as affected by the economy as much as the mid-range segments, Cheng noted.

With distributors not confident about sales of mid-range handsets, Cheng pointed out that Nokia is planning to adjust related prices in coordination with more market promotions to stimulate consumer demand.

According to market watchers, handset vendors are introducing a number of high-end handsets with various promotions to stimulate demand. High-end handset shipments are expected to remain at current levels or perhaps even increase.

Foxlink lands extra-low-cost handset orders from Motorola, says paper

Commercial Times, October 2; Steve Shen, DIGITIMES [Thursday 2 October 2008]

Foxlink (Chen Uei Precision Industry) has landed orders for an extra-low-cost handset from Motorola with shipments to be fulfilled in 2009, according to a Chinese-language Commercial Times report, which also added in saying the production of the handset is to meet market demand in the Great China region.

Foxlink actually developed the extra-low-cost handset, built using the Infineon handset platform, for China-based Huawei Technologies, said the paper, noting that Huawei has not objected to Foxlink's plans to also ship the model to Motorola after minor modifications.

Gigabyte Communications begins shipping touch-UI smartphones

Daniel Shen, Taipei; Steve Shen, DIGITIMES [Thursday 2 October 2008]

Gigabyte Communications has begun shipping smartphones featuring its own touch-based user interface. The MW702 and MS802 have already started shipping to Hungary, and the company plans to also launch the MS802 in the Taiwan market in October, according to market sources.

The MW702 and MS802 both run on the Windows Mobile 6.1 platform and support EDGE and HSDPA, the sources noted.

Global sales of touch screen handsets are expected to top 90 million units in 2008, accounting for 7% of global handset sales for the year, according to data from Strategy Analytics.

Does GSMA need "Intel Inside" type of marketing strategy?

Press release, October 1; Michael McManus, DIGITIMES [Wednesday 1 October 2008]

This week, the GSMA announced a new mobile broadband service mark which, like 'Intel Inside', will be placed on devices to help customers identify laptops and other devices which are mobile broadband (essentially HSPA) ready. Additionally, the initial sixteen companies involved have earmarked global marketing spend of more than US$1 billion to promote the service mark.

Nathan Burley, analyst at research firm Ovum answers questions about whether the initiative is really necessary and what its impact will be.

Is a mobile broadband awareness campaign necessary?

The GSMA has launched what is essentially an awareness campaign to help drive take-up and use of mobile broadband on laptops and other non-handset type devices. Yet mobile broadband uptake is already growing rapidly without it. It could be argued that any promotion is better than nothing, but it looks a lot like the initiative is designed as a defensive move against WiMAX branding, Burley indicated.

Burley pointed out that the 'mobile broadband' badge is designed to help make it easier for buyers to identify devices which can connect to mobile data networks as easily as handsets do for voice. But surely it is already in the best interests of device vendors and operators to do this anyway? Of the sixteen companies involved in the initiative's launch all are already working together on embedded products. How does a sticker help?

Who will the service mark help? How will we know?

For a sticker to drive user buying decisions it needs industry wide support. The GSMA will need to quickly get other notebook vendors such as HP, Apple, Sony, Panasonic, NEC, and Fujitsu on board, Burley indicated.

Additionally the largest barriers to embedded laptop connectivity for OEMs are complexity in the solution and the costs to embed. According to the GSMA, the current cost to build-in HSPA connectivity is about US$70 and it expects that to get to as low as US$40 by next year. The only way this service mark will keep this number heading south is to increase volumes.

For operators, the initiative brings more co-ordinated promotional activity, but is the US$1 billion marketing spend any more or less than would have been spent anyway? If additional spend, then could the money have been better spent? The GSMA could have coordinated subsidies to drive volumes and lowered embedding costs by US$100 for 10 million laptops, Burley noted.

There is also a question as to how the GSMA is going to measure the initiative's effectiveness. If mobile broadband is already growing and operators and vendors are already spending on marketing, how will the GSMA know the initiative has been successful?

Built-in connectivity increasing, but what about the 'dongle'?

One thing that the announcement does highlight is the growing availability of embedded laptops. To date, laptops have predominately been connected by USB modems (or 'dongles'). However, the GSMA's vision is to eventually build in connectivity into as many laptops as possible, Burley noted.

Nonetheless, migration to embedded laptops will not occur overnight, he added. First and foremost, the replacement cycle of a laptop is longer than that of a mobile phone, slowing uptake, Burley explained. Embedded laptops are also more expensive and less flexible than a USB modem. A modem can be pooled for enterprise use, but a laptop is per person. Also, is the laptop redundant if the service provider changes?

An operator involved in the initiative told us last week that it believed that two thirds of mobile broadband access will still be via modem in two years time. That means over 30% for embedded laptops, a major increase compared to today, but they will remain in the minority. They'll have a nice sticker on, though.

Friday, September 26, 2008

Industry urged to take action on IP, TDM interoperability

By Anneli Groenewald, Total Telecom
24 September 2008
Cable & Wireless says telecoms players should create set of minimum requirements for regulators; details migration to IP.
Telecoms companies must help regulators sort out the problem of interoperability between VoIP and TDM networks, and different IP platforms, by coming together to create a suggested minimum set of requirements, said Ian Thomas, director of partner services at Cable & Wireless, in London on Tuesday.

"Of course you will still want to have your own thing that no one else has, but then you can build that on top," he told delegates at this year's Carriers World event.

Cable & Wireless is currently migrating from a TDM to an IP platform, but according to Thomas, this will be a very gradual process, as "the cost of migrating is very high".

However, he expects operating costs to fall by at least 18% as migration to IP occurs.

"As you start dropping TDM, savings can go up to 22%. So it is a significant saving," Thomas said.

The telco will retain its TDM network, but will start switching of parts of it as demand wanes. And it will "ramp up IP capacity as it is needed," he added. "It will be like a see-saw."

Cable & Wireless expects IP traffic to start winning the majority race against TDM in about four years. When the telco reaches the point at which it becomes too expensive to maintain its TDM network, it will be switched off.

It's about weighing up the cost of the "promised nirvana" of only flexible, all-IP, next-generation networks, versus the cost of getting there, Thomas said.

According to Andrey Anikin, commercial director at software and billing solutions provider Telejet, VoIP is "turning into a solid technology," and it is easy to expand capacity.

With TDM "the picture is not so shiny, you have quality, but a number of limitations," he said.

"Scalability can get quite expensive, and routing is quite limited."

As it stands though, wholesale carriers have to deal with both TDM and VoIP, and with various different routing and complicated billing systems, since many players invested in TDM networks and they want to get their money's worth, Anikin said

Devices key to mobile broadband adoption - Orange

By Mary Lennighan, Total Telecom
24 September 2008
French telco details its mobile broadband developments and plans in Eastern Europe.
Understanding the different stages of development of Eastern European telecoms market is key to rolling out mobile broadband services.

But regardless of the market the device will always be the main driver behind service adoption, according to Brigitte Bourgoin, EVP personal business line, at Orange.

"In Eastern Europe the challenge is in some ways similar to Western Europe," said Bourgoin, highlighting its Slovakian operation in particular.

That market is in the early stages of 3G, and Orange has been able to launch its Orange World TV bundle there, as well as HDTV over HSDPA. And non-voice revenues on devices account for 17% of net revenues, Bourgoin said.

"The next step for us is with FTTH," she added, explaining that Orange launched fibre in Slovakia last year and plans to continue development.

At the opposite end of the scale, Orange is also present in Moldova, where in 2006 penetration stood at just 35%.

"We rebranded the [Moldovan] company to Orange in 2007," and at the same time unveiled a range of new offers, including halving pre-paid prices.

"We took some risks," admitted Bourgoin, but by 2008 penetration was up to 60% and average usage per user had risen to 125 minutes per month from 85 minutes. Furthermore, the company managed to "keep the ARPU flat, or slightly growing," she said.

"It's not just voice, but services on top of voice," Bourgoin went on.

"We are now preparing the launch of our 3G service," and readying value-added services like mobile TV, Orange World, blogging, chat, and photo albums, she said.

In neighbouring Romania, which comes in between Moldova and Slovakia in terms of market development, Orange has amassed a customer base of 10 million over the past 10 years or so.

"We have spent €1 billion on building the network," said Bourgoin, adding that the telco has rolled out 3G and has launched a 7.2-Mbps HSDPA service in Bucharest.

Orange has also created a new version of its French Livebox product to serve rural areas in Romania. Flybox operates as a wireless home hub, providing users with a "fixed" telephone and broadband service. The telco offers a range of home and business mobile Internet packages to accompany the Flybox, and "we have also introduced a selection of five laptops," said Bourgoin.

Orange has adapted its products to local needs, Bourgoin added; mobile broadband content includes sports clips, 25 mobile TV channels and local TV news.

"As a result our mobile data revenues have increased by a factor of three," she said, while mobile broadband customer grew 144% in the past year.

Irrespective of the market though, there are a number of key drivers for mobile broadband, according to Bourgoin.

Data promotions are important, and "we make sure there is attractive content available," she said. "But the key enabler is the device."

Du goes back to basics

By Nick Wood , Total Telecom
24 September 2008
UAE operator says it us unlikely to look at launching value-added services for two to three years.
UAE-based operator du said this week that rather than develop value-added services (VAS), it has taken a back-to-basics approach to retail carrier services.

"The state of the market determines where you put your resources, and in the UAE most people are still looking for basic connectivity rather than lots of value-added services," said Andrew Grenville, executive vice president of carrier services at du.

"So in this case when I say B2B I mean back to basics," he commented during a panel session at Carriers World in London.

"The services you move into massively depends on the market you're moving into. Some are more open than others, in some the regulators are strong, in others they are less so," he continued.

Grenville said that du expects to begin developing VAS "in the next two to three years."

"For now we're concentrating on doing the things that people want, well," he commented, adding that du currently has no plans to expand outside the UAE.

"At the moment we're focusing on getting our retail operations up and running, as with most start-ups, so the wholesale division is initially aimed at supporting that," he added.

Du became the second operator to begin offering services in the United Arab Emirates after Etisalat, and in August obtained government approval to offer Research in Motion (RIM)'s BlackBerry – turning up the competitive pressure on the incumbent which also offers the popular business handsets.

"Incumbents can be quite resistant to liberalisation because they see these new players coming in and destroying value, but it's actually just new players coming in and trying to grow their business," said Grenville.

"Ultimately the market will determine what works," he said.

SingTel calls for new 'mindsets', moots move to financial services

By Nick Wood , Total Telecom
24 September 2008

Singaporean operator advises industry to leverage existing infrastructure and look to new services, and lessen focus on next-gen networks.
SingTel Wednesday called on mobile operators to exploit the business potential of technology available right now, rather than aggressively drive towards next-generation infrastructure.


"In our industry there is always talk of developing the latest technology, but plenty of technology is already available. It's more a question of, are we leveraging it enough in our businesses?" said Sanjiv Aiyar, CEO, global wholesale services at SingTel.

"Cutting-edge technology is not lacking, what this needs is cutting-edge mindsets," he said.

Speaking at a keynote presentation at Carriers World in London, he reminded the audience that mobile operators have a constant and ubiquitous link to every one of their subscribers.

"As operators we could have potentially very in-depth knowledge of consumer behaviour, but we don't use this knowledge as much as we could. Most of us are happy with just providing billing, but there is tonnes more that we could be doing," he commented.

Aiyar suggested that financial services could provide a lucrative revenue stream beyond the traditional telco model.

"We are trusted by our customers to handle their billing relationship. Why can't all the billing – including credit cards – be handled by us?" he asked.

Aiyar also drew attention to location-based services (LBS), saying that operators need to be more agile when it comes to moving beyond pilot schemes to commercially launching services.

"There aren't any tremendous [LBS] success stories. This is something that needs to be turned into a revenue stream, not just an experiment with a potentially commercial service," he said.

"The only challenge we should be thinking about is: will the regulators allow us to do it?" he said.

"Again, the technology is not lacking, but it is up to us to take advantage of the opportunities it provides us," he added.